Shipping policy

Last updated: 22/03/2026

At ARAYA, we are committed to delivering your sarees with care, reliability, and transparency. Each piece is thoughtfully prepared before it reaches you.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • Once your order is dispatched, you will receive a shipping confirmation with tracking details.

Shipping Timeline

  • Estimated delivery time: 3–7 business days, depending on your location within India.

  • Delivery timelines are indicative and may vary due to external factors such as logistics delays or regional constraints.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.

  • Any promotional free shipping offers will be clearly communicated on the website.

Order Tracking

  • Once your order is shipped, a tracking link will be emailed to you.

  • You can track your shipment in real time using the provided details.

Delivery Responsibility

  • Please ensure that the shipping address and contact details are accurate at the time of placing the order.

  • ARAYA is not responsible for delays or non-delivery due to incorrect or incomplete address details.

Failed Delivery Attempts

  • If a delivery attempt fails due to customer unavailability or incorrect details:

    • The courier partner may attempt re-delivery.

    • Additional shipping charges may apply for re-shipment, if required.

Delays

  • While we strive to deliver within the estimated timeframe, delays may occur due to:

    • Courier service disruptions

    • Weather conditions

    • Unforeseen logistical issues

  • ARAYA is not liable for delays beyond our control, but will assist in tracking and resolving issues.

Damaged or Lost Shipments

  • ARAYA is not liable for products damaged or lost during transit.

  • However, if you receive a package that appears tampered with, please do not accept it and contact us immediately at:
    📧 arayaloom@gmail.com

Contact Us

For any shipping-related queries, please reach out to:
📧 arayaloom@gmail.com